Terms & Conditions

1. Project Timeline

  • Work will start within ___ days after Levox receives all the required information, brand materials, content, images, credentials, or creative guidelines from the client.
  • Any delay in providing necessary inputs or approvals may extend the delivery timeline, for which Levox will not be held responsible.
  • Projects involving branding, design, content creation, or marketing campaigns may have different timelines based on project complexity, scope, and revisions requested.

2. Quotation Validity

  • The quotation provided is valid for 15 days from the date of issue.
  • Pricing may vary after the validity period due to updated requirements, market changes, or additional service requests.
  • Any additional features, pages, campaigns, designs, or branding elements not included in the original quotation will be chargeable.

3. UI/UX Design & Branding Design Changes

  • Once UI/UX, logo design, brand identity, catalog design, social media templates, or any creative design is finalized and approved, any further revisions will be chargeable.
  • Major redesigns or changes in direction after approval will be treated as new work and will require a separate quotation.
  • Approval delays may affect delivery timelines.

4. Payment Terms

  • An advance payment of 50% is required upon finalizing the agreement.
  • For website development, the remaining balance must be paid before the website is made live.
  • For branding, social media handling, advertising, and design services, payments must be made as per the billing cycle or project milestones.
  • All payments are non-refundable once the project has commenced.
  • Late payments may pause the project and cause delays.

5. Hosting Charges

  • If the website is hosted on Levox’s servers, the client will pay an annual hosting fee of ___ in advance after the website goes live.
  • If the client chooses their own hosting, no hosting charges will be applicable; however, Levox will not be responsible for hosting-related issues, downtime, or third-party server errors.
  • Migration of website files to third-party hosting platforms may incur additional service charges.

6. Maintenance Charges

  • Annual maintenance charges of  will be payable one month after the website goes live and quality checks are completed.
  • Maintenance includes minor updates, bug fixes, and small content changes.
  • Major modifications, new features, redesigns, or campaign-based creative updates are not included and will be chargeable as per requirements.

7. Development and Approval Process

  • During development, Levox will share updates, demo links, design drafts, brand concepts, and campaign previews step-by-step.
  • Any requested changes will be implemented only after the client’s approval.
  • Once the client approves the final creative, website modules, brand assets, or campaign strategy, any additional changes will be chargeable.
  • Delayed approvals may extend project timelines.

8. Domain Charges

  • If the client does not already own a domain, the cost of purchasing a new domain will be borne by the client.
  • Domain renewal, expiration, or DNS issues related to third-party domain providers are the client’s responsibility.

9. Social Media Handling & Digital Marketing Terms

  • Monthly social media handling, paid ads, and marketing campaigns require upfront monthly payment.
  • Content calendars will be shared in advance; any last-minute changes may extend posting schedules.
  • Ad budgets are separate and must be paid directly by the client.
  • Levox is not responsible for results affected by industry competition, platform policy changes, or client-side delays in approval.

10. Branding, Logo, and Creative Design Terms

  • Branding services include brand identity, guidelines, typography, color palette, and logo variations.
  • After approval of the final logo or brand identity, any additional variations or redesigns will be chargeable.
  • High-resolution files, print-ready files, and source files will be delivered upon project completion and full payment.

11. Lead Generation & Advertising Terms

  • Lead generation results depend on targeting, budget, industry, and market activity.
  • Levox does not guarantee a specific number of leads unless stated in a separate performance-based agreement.
  • The client must ensure accurate product/service information for ad campaigns; inaccurate data may affect performance and lead quality.

12. Third-Party Tools, Licenses & Subscriptions

  • Any third-party plugins, templates, stock images, paid fonts, API integrations, or advertising tools required for the project will be charged separately.
  • Renewal of third-party subscriptions is the client’s responsibility.

13. Confidentiality & Data Security

  • Both parties agree to maintain confidentiality regarding project information, credentials, and proprietary materials.
  • Levox is not responsible for security breaches caused by third-party platforms, hosting providers, or client-side systems.

Acceptance

By proceeding with the project, the client agrees to all the terms and conditions mentioned above.