1. Project Timeline
- Work will start within ___ days after Levox receives all the required information, brand materials, content, images, credentials, or creative guidelines from the client.
- Any delay in providing necessary inputs or approvals may extend the delivery timeline, for which Levox will not be held responsible.
- Projects involving branding, design, content creation, or marketing campaigns may have different timelines based on project complexity, scope, and revisions requested.
2. Quotation Validity
- The quotation provided is valid for 15 days from the date of issue.
- Pricing may vary after the validity period due to updated requirements, market changes, or additional service requests.
- Any additional features, pages, campaigns, designs, or branding elements not included in the original quotation will be chargeable.
3. UI/UX Design & Branding Design Changes
- Once UI/UX, logo design, brand identity, catalog design, social media templates, or any creative design is finalized and approved, any further revisions will be chargeable.
- Major redesigns or changes in direction after approval will be treated as new work and will require a separate quotation.
- Approval delays may affect delivery timelines.
4. Payment Terms
- An advance payment of 50% is required upon finalizing the agreement.
- For website development, the remaining balance must be paid before the website is made live.
- For branding, social media handling, advertising, and design services, payments must be made as per the billing cycle or project milestones.
- All payments are non-refundable once the project has commenced.
- Late payments may pause the project and cause delays.
5. Hosting Charges
- If the website is hosted on Levox’s servers, the client will pay an annual hosting fee of ___ in advance after the website goes live.
- If the client chooses their own hosting, no hosting charges will be applicable; however, Levox will not be responsible for hosting-related issues, downtime, or third-party server errors.
- Migration of website files to third-party hosting platforms may incur additional service charges.
6. Maintenance Charges
- Annual maintenance charges of will be payable one month after the website goes live and quality checks are completed.
- Maintenance includes minor updates, bug fixes, and small content changes.
- Major modifications, new features, redesigns, or campaign-based creative updates are not included and will be chargeable as per requirements.
7. Development and Approval Process
- During development, Levox will share updates, demo links, design drafts, brand concepts, and campaign previews step-by-step.
- Any requested changes will be implemented only after the client’s approval.
- Once the client approves the final creative, website modules, brand assets, or campaign strategy, any additional changes will be chargeable.
- Delayed approvals may extend project timelines.
8. Domain Charges
- If the client does not already own a domain, the cost of purchasing a new domain will be borne by the client.
- Domain renewal, expiration, or DNS issues related to third-party domain providers are the client’s responsibility.
9. Social Media Handling & Digital Marketing Terms
- Monthly social media handling, paid ads, and marketing campaigns require upfront monthly payment.
- Content calendars will be shared in advance; any last-minute changes may extend posting schedules.
- Ad budgets are separate and must be paid directly by the client.
- Levox is not responsible for results affected by industry competition, platform policy changes, or client-side delays in approval.
10. Branding, Logo, and Creative Design Terms
- Branding services include brand identity, guidelines, typography, color palette, and logo variations.
- After approval of the final logo or brand identity, any additional variations or redesigns will be chargeable.
- High-resolution files, print-ready files, and source files will be delivered upon project completion and full payment.
11. Lead Generation & Advertising Terms
- Lead generation results depend on targeting, budget, industry, and market activity.
- Levox does not guarantee a specific number of leads unless stated in a separate performance-based agreement.
- The client must ensure accurate product/service information for ad campaigns; inaccurate data may affect performance and lead quality.
12. Third-Party Tools, Licenses & Subscriptions
- Any third-party plugins, templates, stock images, paid fonts, API integrations, or advertising tools required for the project will be charged separately.
- Renewal of third-party subscriptions is the client’s responsibility.
13. Confidentiality & Data Security
- Both parties agree to maintain confidentiality regarding project information, credentials, and proprietary materials.
- Levox is not responsible for security breaches caused by third-party platforms, hosting providers, or client-side systems.
Acceptance
By proceeding with the project, the client agrees to all the terms and conditions mentioned above.